The Bathhouse FAQs + Restrictions

The comfort and safety of our guests is our highest priority! Please read our Bathhouse FAQs and our list of restrictions that may prohibit you from the experience at this time.

What is The Bathhouse?

The Bathhouse is our signature hydrotherapy circuit, thoughtfully designed to blend the restorative powers of heat and cold therapy. This communal experience includes a hot tub, sauna, steam room, and cold plunge, creating a cycle that promotes balance, deep relaxation, and total body renewal.

Guests move mindfully through each element of the circuit — warming the body in the sauna, steam room, or hot tub, then cooling and invigorating with a plunge into cold water. The contrast of temperatures encourages circulation, reduces inflammation, and supports overall wellness.

No. While The Bathhouse is designed to be enjoyed as a complete journey, each modality — the hot tub, sauna, steam room, or cold plunge — can also be experienced individually for targeted benefits.

Yes. Guests of all genders enjoy the facilities together, with an emphasis on respect, comfort, and a serene atmosphere. Private changing areas are provided, and we ask all guests to follow our etiquette guidelines to ensure a peaceful experience for everyone.

Allow 60–90 minutes to move through the full circuit at a relaxed pace. Alternating between heat and cold several times will maximize the benefits and leave you feeling restored and rebalanced.

A swimsuit is required. Towels, robes, and sandals are provided for your comfort. We also recommend bringing a water bottle to stay hydrated throughout your session.

Yes. Access to the bathhouse is available for a fee and is not included with other services unless otherwise noted. This helps us maintain a clean, serene, and well-cared-for environment for all guests. The Bathhouse pairs beautifully with any of our spa services. Many guests enjoy it before a massage to relax the muscles or after a treatment to deepen recovery and prolong relaxation.

If you are pregnant, have cardiovascular concerns, or any condition affected by heat or cold, please consult your doctor before participating. Our team is happy to help modify the experience for your comfort and safety.

Reservations are required to ensure space availability.

Hydrotherapy promotes detoxification, muscle recovery, improved circulation, immune support, and deep stress relief. The alternating warmth and coolness help the body reset, restore balance, and leave you feeling renewed from the inside out.

The Bathhouse Restrictions & Guidelines

To ensure the comfort, safety, and well-being of all guests, please review the following before entering The Bathhouse:

Health & Safety

  • Guests should be in good general health to participate in hydrotherapy.
  • Pregnant guests, or those with cardiovascular conditions, respiratory issues, high or low blood pressure, diabetes, or other medical concerns should consult a physician prior to use.
  • If you are feeling unwell, have a fever, open wounds, or a contagious skin condition, we ask that you refrain from using The Bathhouse.
  • Alcohol consumption prior to or during your session is not recommended.
  • Always stay hydrated—water is essential before, during, and after your session.
  • Women who are menstruating should avoid use of the hot tub, sauna, steam room, and cold plunge until their cycle has ended, as temperature fluctuations and immersion can increase discomfort and impact hygiene.
  • Guests with freshly dyed or chemically treated hair should wait at least two weeks before using the circuit to prevent color fading or chemical reactions caused by heat, steam, and water.

Age Requirements

  • Anyone under 18 needs to be accompanied by an adult.

Proper Attire

  • A swimsuit is required at all times.
  • Robes and sandals are provided and must be worn in all common areas outside of the water and heat zones

Etiquette & Conduct

  • The Bathhouse is a quiet, communal environment. Please keep conversation to a low, respectful tone.
  • Cell phones, cameras, and other electronic devices are not permitted in the hydrotherapy area.
  • Please shower before entering the hot tub, sauna, steam room, or cold plunge.
  • Respect time limits and rotation through the circuit so that all guests may enjoy the experience fully.

Session Duration

  • ​Guests may spend 60–90 minutes within The Bathhouse. Extended use beyond this time is not recommended for safety reasons.
  • Listen to your body—if you feel lightheaded, overheated, or chilled, step out, rest, and hydrate.

Now you’re ready to experience The Bathhouse!

 

How you can prepare, revise, or cancel your appointment.

Cancellation + Rescheduling Policy: If you are unable to keep an appointment, we ask that you cancel at least 24 hours in advance. Hush reserves the right to charge a fee equal to 50% of the value of the scheduled service for appointments canceled with less than 24 hours of notice. “No call and no shows” will be billed 100% of the value of the scheduled service.

Spa Party Services: Requests for changes to scheduled services can be made up until a week before the party date. To give you the best spa experience we adjust our staff scheduling and general flow, meaning all Spa Party services must be finalized one week before your visit. Cancellations of spa parties can be done up to two weeks before. Parties cancelled with less than two weeks notice will forfeit their 20% deposit fee.

Prices subject to change without notice and supersede all previous prices.

Now that you’re ready, schedule your visit or contact us directly to begin restoring your mind, body and soul.